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Delivery Policy

Shipping policy
Harem Tuan Tuan Earning will process and ship orders on working days. Orders placed after 16:00 on Friday through Sunday and national holidays will be fulfilled on the next working day.

1) For general spot goods, orders will be processed and shipped within 48 hours. Third-party logistics is expected to take 3-7 days for delivery (depending on the distance of the shipping area)The waiting period for pre-ordered products is 4-30 days (excluding 3-7 days shipping time).

2) For pre-ordered products (orders for products to be replenished will be processed as pre-ordered products), the estimated shipping date will be indicated on the product page. During the pre-order period, you may receive a pre-order discount or an accompanying free gift.

3) For orders with multiple items, if there are a mix of in-stock and pre-ordered items, we will wait for all items to arrive before processing and shipping your order.

4) Packages will be shipped to the address you provide during checkout. Please make sure your full name and shipping address are correct to avoid the shipping company returning the package due to incorrect shipping information or failed delivery.

5) If the goods cannot be picked up due to incomplete or incorrect recipient name, the shipping cost of re-sending will be borne by the consumer.